What is email hosting?
Email hosting is a product which allows you to use your domain name for emails only.
Who would need that?
Someone who wishes to have professional looking email addresses or just family email addresses but have no requirement for a website
When I am ready to have a website. Can I change plan?
Yes. As soon as you feel you are ready to build your website - you can upgrade to our hosting plans allowing you to host your website as well.
Do I need to buy the domain name from you?
No. You can register domain name(s) from any company you wish and change the DNS to our servers.
What is DNS and can you help me change it?
DNS means Domain Name System - it allows you to connect your domain name to your website. Yes, we can help you change it.
What kind of control panel do I get?
You will get a cPanel email control panel which will allow you to create, delete, modify accounts.
Will I be able to access my emails from everywhere?
Providing there is internet connection and a computer - yes!
Do you provide a holding page for me?
Yes. We provide you with a non-customisable holding page. This page will be black with your domain name written at the bottom center in white.
Can I edit my holding page?
No. You will need a web hosting account to do that.
Is this completely advertising free?
YES! We do NOT put any advertising on your domains
How will I access my webmail?
You will receive a welcome email with all the information you may require to access your emails from anywhere in the world via a web browser.
Can I create my own email addresses?
Yes. Once you have signed up and everything is setup - you will be able to access you control panel from where you will be able to manage your email accounts, manage mailing lists, manage forwarding options.
Can I get my emails on my iphone?
Yes. We provide you with either a POP3 or IMAP account type which both are compatible with the Iphone - allowing you to get your emails on the move. A series of instructions are posted under the tutorial section of the client area.
Can I get my emails on my blackberry?
Yes. We provide you with POP3 and IMAP account type which both are compatible with Blackberry - allowing you to get your emails on the move. A series of instructions are posted under the tutorial section of the client area.
Can I get my emails in Outlook on Windows?
Yes. There is even an automatic setup file which you can download once you have created your email account in cPanel you will have the option to download configuration files for Outlook and Outlook express.
Can I get my emails in Mail on Mac?
Yes. There is even an automatic setup file which you can download once you have created your email account in cPanel you will have the option to download configuration files for Mail.
I have another mail client. What do I do?
When you click on configuring a mail client straight after creating your email you will also see the manual settings which you can enter into any other email client supporting POP3 and/or IMAP and it will function correctly!
I didn't click on the configure button. Where can I find it?
When you log into cPanel you will be able to find the settings under email and next to each account you will find the possibility to confirgure mail client.
What kind of webmail do you offer?
At present we offer two webmail options for you - either the classic Squirrel Mail or the new Horde Mail. We recommend using Horde, however we give you the option to choose!
If I refer customers to you, will you give me something?
We love people being enthusiastic about our hosting and we hope that you do refer your friends and family to our hosting. At present we do not offer a referal scheme of sorts. However if we find a certain name showing up many times in the "how did you hear about us?" box on signup - you may find yourself with a reward!
Have any other question?
Please feel free to ask us via our pre-sale support tickets or via email. We will do our best to answer your questions.